Last Updated: [Date]
Welcome to Tennis Sale Store! These Terms and Conditions outline the rules and regulations for using our website at saletennis-point.com. By accessing and shopping with us, you accept these terms in full. If you disagree with any part, please refrain from using our website.
1. Our Tennis Community
At Tennis Sale Store, we serve tennis enthusiasts at every level – from beginners picking up their first racquet to professional players seeking top-tier gear. Our curated selection includes:
- Performance apparel from Adidas and other leading brands
- Professional-grade equipment from Babolat and ATP Pro Player Gear
- Essential training tools like ball machines and hoppers
- Fashion-forward tennis wear from Bidi Badu and Astrel
2. User Responsibilities
2.1 Account Accuracy
When creating an account or placing an order, you agree to:
- Provide current, complete, and accurate information
- Maintain and promptly update your details
- Keep your password secure and confidential
2.2 Prohibited Conduct
You may not:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Misrepresent your identity or affiliation
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in describing our tennis gear, including:
- Technical specifications for racquets (Blade, Boom series)
- Sizing charts for apparel (Adidas, Bidi Badu collections)
- Performance features of professional equipment (ATP Pro Player Gear)
Note: Colors may vary slightly due to monitor settings. Contact us if you need additional product details.
3.2 Availability
Popular items like Barbora Krejcikova’s collection or beginner sets may sell out quickly. We’ll notify you if an item becomes unavailable after ordering.
4. Ordering and Payment
4.1 Order Process
Your order journey:
- Select items (like Andrey Rublev’s preferred gear or All White collection)
- Proceed through our secure checkout
- Receive order confirmation via email
- We process within 1-2 business days (faster than a championship serve!)
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All transactions are encrypted for security. We don’t store your full payment details.
4.3 Pricing
Prices shown are in USD. While we check accuracy, errors may occur. We’ll contact you if a price correction is needed before processing.
5. Shipping Policy
5.1 Delivery Areas
We ship globally except to certain Asian and remote areas due to logistical constraints.
5.2 Shipping Options
| Option | Carrier | Cost | Delivery Time | Best For |
|---|---|---|---|---|
| Standard | DHL/FedEx | $12.95 | 10-15 business days after dispatch | Urgent needs like tournament gear |
| Free Shipping | EMS | Free on orders >$50 | 15-25 business days after dispatch | Non-urgent orders like practice equipment |
5.3 Customs and Duties
International customers are responsible for any customs fees. Mark packages as “Returned Goods” when sending back items to avoid additional charges.
6. Returns and Refunds
6.1 Return Policy
Our return policy is as flexible as a beginner’s learning curve:
- 15-day window: From delivery date for most items
- Conditions: Unworn/unused with original tags and packaging
- Process: Email [email protected] to initiate
6.2 Non-Returnable Items
Certain items can’t be returned for hygiene/safety reasons:
- Ball machines and hoppers
- Personalized ATP Pro Player Gear
- Final sale items (often in Boys’ Sale section)
6.3 Refund Process
Once we receive your return:
- Inspection: 3-5 business days
- Refund: Issued to original payment method
- Timing: 5-10 business days to appear in your account
7. Intellectual Property
All content on our site – including product images, descriptions, and the Tennis Sale Store logo – is our property or used with permission. You may not:
- Reproduce, duplicate, or copy any content
- Use our brand names (like Bidi Badu or Astrel) without permission
- Create derivative works based on our content
8. Limitation of Liability
Tennis Sale Store will not be liable for:
- Any indirect, incidental, or consequential damages
- Errors in product descriptions (though we strive for accuracy)
- Delivery delays beyond our reasonable control
- Improper use of tennis equipment purchased from us
Our total liability is limited to the purchase price of the product in question.
9. Governing Law
These terms are governed by the laws of New Mexico, USA. Any disputes will be resolved in courts located in Albuquerque.
10. Changes to Terms
We may update these terms periodically. The current version will always be posted here with the effective date.
11. Contact Us
For questions about these terms, your order, or our products:
Email: [email protected]
Mail: Tennis Sale Store, 3771 Waterview Lane, Albuquerque, US 87109
Thank you for choosing Tennis Sale Store – where we serve your tennis needs with the precision of a perfect volley!
