Shipping Policy

At Tennis Sale Store, we serve your tennis needs with the speed of a championship forehand. Whether you’re shopping for Adidas apparel, Babolat racquets, or ATP Pro Player Gear, we’ve got your game covered from serve to return.

Shipping Information

Our Return Promise

If your new gear doesn’t feel like a perfect match, our returns policy is as flexible as a beginner’s learning curve. We accept returns within 15 days of delivery for most items.

Return Requirements

• Items must be in original condition (unworn/unused with tags attached)
• Original packaging required (especially important for racquets like Blade or Boom series)
• Proof of purchase must accompany return

Non-Returnable Items

Some specialty items hit beyond our return baseline:

• Ball Machines (hygiene considerations)
• Ball Hoppers (safety reasons)
• Personalized/Custom Items (like monogrammed ATP Pro Player Gear)
• Items marked “Final Sale” (often found in our Boys’ Sale Tennis Apparel section)

How to Return or Exchange

Our return process moves faster than a Bidi Badu fashion line sell-out:

Step 1: Initiate Your Return

Email us at [email protected] with:

• Your order number
• Item(s) for return/exchange
• Reason for return
• Refund or exchange preference

Step 2: Package Your Items

Pack items securely in original packaging, just like we’d package your new Astrel gear. Include all tags and accessories – especially important for Bidi Badu fashion items.

Step 3: Ship Back to Us

Send your return to:
Tennis Sale Store Returns
3771 Waterview Lane
Albuquerque, US 87109

Note: Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refund Information

Once we receive and inspect your return:

• Processing Time: 3-5 business days (quicker than restringing a Babolat racquet)
• Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
• Timeline: Allow 5-10 business days for the refund to appear in your account

For exchanges, we’ll ship your new item as soon as we process your return, using your preferred shipping method.

Damaged or Defective Items

If your All White collection item arrives damaged or your beginner equipment has defects:

• Contact us within 48 hours of delivery
• Include photos of the damage/defect
• We’ll cover return shipping and expedite your replacement

International Returns

For customers outside the US (excluding some Asian/remote areas):

• Customs fees are non-refundable
• Mark package as “Returned Goods” to avoid additional charges
• Consider using tracked shipping (like DHL or FedEx) for security

Questions about returning your Barbora Krejcikova collection item? Our customer service team volleys back faster than a tennis ball machine. Contact us at [email protected].

Now that you know our shipping and returns policy, why not check out our latest arrivals in the Beginner section or ATP Pro Player Gear? Game, set, match – we’ve got you covered!